About us
An Introduction to First Support Care
Learn more about First Support Care Service
CLIENT-CENTERED CARE AT HOME.
First Support Care, based in Sheffield, provides quality care services throughout South Yorkshire, including Rotherham, Barnsley, and Doncaster. We offer diverse support for adults of all ages, encompassing various needs such as autism, physical disabilities, mental health difficulties, and dementia. Carers undergo thorough training and are matched with clients based on personality and specific requirements. We take pride in serving communities with specific personal, religious, language and cultural requirements, committed to offering care that truly matters to you.
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Our organisation's values center around compassion, collaboration, and client-centered care. We emphasise creating a nurturing environment, fostering teamwork, and tailoring services to meet individual needs and aspirations. First Support Care, established in 2021, is regulated by the Care Quality Commission and specialises in delivering culturally sensitive home care services.
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We focus on honoring individuality, promoting independence, and enhancing the quality of life for adults under our care. Our services include live-in care and reablement services, catering to individuals with complex health conditions. Our organisation's goal is to allow clients to remain in the comfort of their homes while receiving compassionate and dedicated support, providing peace of mind to both clients and their families.
We offer an extensive range of services, including:
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Elderly care, specifically tailored for individuals with dementia
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Specialised care for adults with cognitive and physical disabilities
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Re-ablement support, aiding recovery after illness, accidents, or hospitalisation
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Autism support care for adults
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Our Mission & Values
FIRST SUPPORT CARE’S MISSION IS SIMPLE.
We prioritise delivering personalised care and support, mirroring the level of assistance we would choose for our own loved ones and family.
Our Values
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Compassion
At First Support Care, compassion lies at the core of everything we do. We genuinely care about the well-being of our participants, clients, and the communities we serve. With empathy and understanding, we strive to create a nurturing environment where everyone feels valued and supported, empowering them to reach their full potential.
Collaboration
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We believe that great things are achieved through collaboration and teamwork. At First Support Care, we foster a culture that encourages open communication and idea-sharing among our team members, partners, and clients. By working together, we leverage diverse perspectives and expertise, creating innovative solutions and delivering exceptional outcomes.
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Client-Centered
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Our clients are at the heart of our mission. We are dedicated to understanding their unique needs and aspirations, tailoring our services and programs to ensure their success. At First Support Care, we are committed to building strong, long-lasting relationships with our clients, continuously seeking feedback to improve and enhance their experience with us
We Aspire
Our constant goal is to pursue optimal outcomes for clients while consistently enhancing our services.
We Prioritise
We foster open discussions to address real issues, simplify complexities, prioritise client and customer care, and advocate for our industry's betterment.
We Honour
We prioritise listening to and acknowledging the voices of our clients, commissioners, regulators, and team members, viewing it as both a right and a responsibility to respond accordingly.
Responsible
We assume responsibility and take pride in effecting positive change.
Collaborate
We foster a culture of care, kindness, and inclusivity, encouraging the exchange of diverse perspectives and ideas as a means of continuous learning.
Reliable
We uphold our commitments by fulfilling our stated obligations.